| Number of surveys submitted |
34 | 17 | | 51 |
| Percentage of owners who would recommend this contractor |
97% | 94% | | 96% |
| Overall Satisfaction |
4.6 | 4.4 | |
4.5 |
| Communication |
4.5 | 4.3 | | 4.4 |
| Sufficient information was provided on products, etc |
4.4 | 4.4 | | 4.4 |
| Specifics were given to help understand work to be done |
4.5 | 4.2 | | 4.4 |
| Professionalism |
4.6 | 4.5 | | 4.6 |
| The company presents a professional image |
4.4 | 4.4 | | 4.4 |
| The company employees were courteous |
4.7 | 4.6 | | 4.7 |
| Timeliness |
4.4 | 4.1 | | 4.3 |
| Considering reasonable delays, was the start date met? |
4.4 | 4.1 | | 4.3 |
| Once begun, was the job completed in the time promised? |
4.4 | 4.1 | | 4.3 |
| Responsiveness |
4.5 | 4.4 | | 4.5 |
| The company was accessible and responsive to requests |
4.5 | 4.4 | | 4.5 |
| Workmanship |
4.4 | 4.3 | | 4.4 |
| The finished job met the standards in agreement |
4.4 | 4.2 | |
4.4 |
| The job site was cleaned up |
4.4 | 4.3 | | 4.4 |
| Caring |
4.5 | 4.3 | | 4.4 |
| Equipment and work caused only minor inconvenience |
4.5 | 4.3 | | 4.4 |
| Proper care was demonstrated for your property |
4.4 | 4.2 | | 4.3 |
Get some around the house tips from our monthly newsletter.
